But if there is a silver lining in this crisis, it may be that the virus is forcing us to use the internet as it was always meant to be used — to connect with one another, share information and resources, and come up with collective solutions to urgent problems. It’s the healthy, humane version of digital culture we usually see only in schmaltzy TV commercials, where everyone is constantly using a smartphone to visit far-flung grandparents and read bedtime stories to kids.
Already, social media seems to have improved, with more reliable information than might have been expected from a global pandemic. And while the ways we’re substituting for in-person interaction aren’t perfect — over the next few months in America, there may be no phrase uttered more than “Can someone mute?” — we are seeing an explosion of creativity as people try to use technology as a bridge across physical distances.
– Kevin Roose in The New York Times, “The Coronavirus is Showing Us How to Live Online”
Roose’s claim that “the virus is forcing us to use the internet as it was always meant to be used” assumes that the internet’s reason for being at its genesis was to foster connection, sharing, and problem solving. Then, the trolls moved in and divided us, unleashing chaos and infecting all of us, turning the web into an accelerant for hatred and strife. Now, a crisis is moving us back toward paradise. The internet has now been restored, and is being redeemed–for the moment.
Creation, fall, and restoration, precipitated by a crisis. There’s a mythic structure to this story.
But that misunderstands the nature of the internet, or of any broadcasting tool, which is more of an amplifier and signal booster. Tools like the web show us what was already there. During periods of crisis, we fixate on expressions of creativity and compassion. We look for light in the darkness. During periods of stability and comfort, we fixate on the problems and we increase in our despair. We notice the darkness rather than the light.
This shouldn’t be surprising to Christians that a crisis would precipitate a shift in the online mood. We claim, after all, that human beings are created in the image of God, and though fallen, God’s grace still is active even in those who may be alienated or cut off from fellowship. The clues we experience–our longing for connection, our desire to care, our compassion for those that are hurting–are resonances that point us to the divine, to God. When the normal means of pursuing those longings are removed, we seek other avenues to meet them.
We’re marveling at how this global pandemic is causing people to connect, care, and solve problems. But perhaps we should reflect as to why, apart from such a crisis, things get so nasty. The crisis draws our attention to the light. But in times of stability, perhaps we should be more focused on casting out darkness.